Your use of this web site is subject to the following terms and conditions, which by using the web site you are deemed to accept:
We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.
Prices, payment and processing of orders
All products listed on our website are subject to availability. We accept orders that are placed online.
All prices and charges on this site are shown in UK pounds sterling. For UK Orders, the price of the goods for customers may include applicable taxes, handling costs and payment processing costs and will be as shown on the checkout page of our website when you placed your order. We will charge you this amount which will be the same as the price shown on the display page.
The total cost of your order will be the price of the products you order, plus the applicable delivery charge. All these will be set out clearly in your shopping basket before you submit your order.
After submitting an order to us we will pass you over to trusted payment-processing partner (Paypal) to allow you to provide your payment details in the most secure environment.
At no point do we store your credit/debit card details on our own computer systems.
We accept payment by MasterCard, Visa, Delta, Switch, Electron, Solo and other debit cards. Payment is deducted when our partner payment provider processes your order.
We may decline all or part of your order for any reason, in which case we will email to tell you so. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.
If you order products from our site for delivery outside the UK ,they may be subject to import duties and taxes which are levied when the delivery reaches your specified destination. We have no control over such charges and cannot advise on the likely amount you could be charged. We advise you to check your local customs office for further information before placing your order.
Prices, offers and products are subject to availability and may change. If something becomes unavailable we may offer you an alternative. If you decide not to accept the alternative goods, you will not have to pay to return them to us.
We try very hard to ensure that all information on this site is accurate. However, occasionally, an error can occur.
123discountshop.com does not guarantee the accuracy of information supplied on the web site. This includes (but is not limited to) product specifications, compatibility, product prices and special offers and promotions which may change without prior notice, before or after you have placed your order with us.
If we discover an error in the price, description, or quantity available of a product you have ordered, we will contact you and will offer an alternative product, a full refund or the original product subject to the newly revised price, description and or amended quantity.
Products, prices, offers, tariffs and promotions are valid only for the period they are displayed on our website (unless otherwise stated) - all of which are subject to availability.
Pictures of products are as a representation only and should be used only as a guide. Specifications and/or colours of products may change without prior notice.
Third party products/services on 123Discountshop
You will see products/services advertisement of third party websites on 123Discountshop.
Individual third party websites are solely responsible for the product/services they provide, including ensuring that it complies with relevant legislation. We accept no responsibility for the content of advertised material, including, without limitation, any error, omission or inaccuracy therein.
If you buy these third party products, your personal details, payments, order handling, returns etc are handled by the third party websites. They do not share this information with us. So while the products you agree the terms, conditions of the individual third party websites.
Driving test training material books and CD
We are the manufacturer, designer of the driving test training material products.
We are crown copyright licence holder for publishing this material. This crown copyright material is reproduced under licence from the controller of HMSO and the Driving Standards Agency.
Resale of these products - books/CD is strictly prohibited and is a breech of copyright
Unauthorised copying, hiring, lending, resale or public performance of the contents of the CD/books is strictly prohibited. The Purchaser is only provided with a licence to use this material for individual study purposes - not for any form of commercial gain.
We aim to arrange shipping of all 'in stock' items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. We are not able to supply dates our suppliers may get an item in stock.
Please note: Same day shipping will only occur if your order is placed on working day before noon and we have all your ordered items in stock at our warehouse.
We cannot be held responsible for delays or lost packages if you have given incorrect or incomplete address details at the time of placing your order .
We make every effort to keep our delivery charges as low as possible.
When you add products to your Shopping Basket, the appropriate charge will be added automatically. You will always be able to see this charge before submitting your order.
How we deliver
We use the Royal Mail unless stated otherwise.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after noon, please calculate your delivery time as if your order had been placed the following working day. In the case of bank holidays, please allow an extra two working days.
Right to cancel
You may cancel your order at any time prior to your order being processed by contacting us quoting your name, address and order reference number.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to our customers in the future.
The return of goods
This section applicable only when your order is handled by 123Discountshop and not by third party websites.
It is the customer's responsibility for the safe return of all goods. All items must be returned as they were received with their original packaging and full contents included, along with original documentation and proof of purchase. Items returned in a less than pristine condition and/or with damaged or missing packaging will incur charges to cover the cost of the items. These charges will be pursued by 123discountshop.com.
Where a refund is sought for non faulty items we reserve the right to charge the initial cost of delivery. We will not charge for the initial costs of delivery where the product supplied was not of satisfactory quality.
Refunds will not be given if 123discountshop.com judge that the product has been willfully damaged, misused, neglected, overloaded, modified, adapted or repaired.
Where goods become faulty within the first 7 days and qualify for an exchange, the faulty items must be returned to us, with the original packaging, within 28 days of the date of Invoice. Items returned as faulty and subsequently found to be subject to customer damage will incur charges. These charges will be pursued by 123discountshop.com.
Should the return be because of a change of mind the customer will be responsible for all return postage costs. Items must be returned within the first 7 days also.
We will only refund postage or supply a prepaid packet for faulty items that are returned to us within the first 7 days.
Your legal rights as a consumer
These terms and conditions do not affect any of your statutory rights, which cannot be excluded or restricted at law.