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FAQs
 

We can handle DVD and CD duplication in high and low volumes, this includes DVD copying for DVD films, Documentary DVDs and where a CD does not meet the required storage capacity. We are very competitive as well as offering excellent customer service and the highest quality finish. This is possible due to our relations with industry suppliers and manufacturers.
Frequently asked questions
Q. What is the difference between duplication and replication?
Q. What is glass mastering?
Q. What are CD/DVD print options?
Q. What is "on-body" printing?
Q. What is printing bleed?
Q. What does 4/0, 4/1, and 4/4 mean on your printed material pages?
Q. What is 4 colour printing?
Q. What is DPI?
Q. Do you offer a design service?
Q. What software applications should I have my artwork produced in?
Q. Print specifications?
Q. What resolution should my artwork be set to?
Q. How do I send my artwork files?
Q. Do you provide proofs of all my design work prior to printing?
Q. What is the average CD/DVD print duplication/replication lead time?
 
Answers - Top
Q. What is the difference between duplication and replication?
CD Duplication is generally low volume production runs made from an original master copy.
CD Duplication is generally used for small numbers of copies or regular short runs up to 1,000.
CD Replication is a digital process making copies from a digital master.
CD Replication is for large orders with copies in excess of 1,000 produced.
 
Q. What is glass mastering?
This is the process of transferring the original master to a physical image, an exact reproduction, of the pits that are on your finished disc. It is a direct imprint. The glass master is a glass plate, about 10" in diameter, coated with a light-sensitive material. During glass mastering, a laser etches very tiny pits on the material. When the master tape is played, its digital signals are converted to a coding format and this signal is fed to the special laser cutter. The glass master is very delicate, and cannot be played.
 
Q. What are CD/DVD print options?

Silkscreen printing is a process whereby the artwork is converted to screens and ink is pressed through the screens onto the CD or DVD. The average resolution of silkscreen printing is 85-135 lines per inch

Offset process printing, sometimes referred to as 4-colour process or CYMK printing is the technique of printing with 4 standard colours; CYMK: Cyan, Yellow, Magenta and Black. This industry standard for "full-colour" printing allows for near "true-to-life" colour printing. The technique or process prints all 4 colours as miniature dots in precise closeness to each other. The size of each dot and its relation to the other dots is what provides the finished look of colours and tones. Most full-colour brochures, magazines, newspapers, and yes, CD packaging and CDs are process printed. When process printing is not required, Pantone colours are specified.

 
Q. What is "on-body" printing?
On-body is the print directly on the surface of the CD.
 
Q. What is printing bleed?
A bleed is the area that will be cut off from the print to prevent the final artwork from having white edges. When scanning images, keep the bleed in mind so you do not have to force a bleed by resizing an image. This will inevitably cause a loss of sharpness and make the pixels more apparent.
 
Q. What does 4/0, 4/1, and 4/4 mean on your printed material pages?
4/0 means printing 4-colour process on 1 side and white on the other side.
4/1 means printing 4-colour process on 1 side and black/white on the other side.
4/4 means printing 4-colour on both sides
 
Q. What is 4 colour printing?
This is the standard process for full colour printing. Your design work is separated into 4 pieces of film, each representing one of the 4 colours used in this process (Cyan, Magenta, Yellow and Black.) Every imaginable colour is created by the subtle overlapping of these 4 inks when printed.
 
Q. What is DPI?
DPI(Dots Per Inch) refers to the number of dots per inch in your image files. The standard dpi of images for printed materials is 300. However we prefer 350 dpi for better printing quality.
 
Q. Do you offer a design service?
We have an in-house graphics designer team to cater to your presentation needs.
 
Q. What software applications should I have my artwork produced in?
We accept most of the commonly used applications. Photoshop, Corel, PDF etc
 
Q. Print specifications?
Please contact us for our most up to date artwork specifications
 
Q. What resolution should my artwork be set to?
A minimum of 300 dpi is must for good quality prints.
 
Q. How do I send my artwork files?
Artwork can be sent via email or disc (through the post) or through our artwork upload page on the site.
 
Q. Do you provide proofs of all my design work prior to printing?
We provide digital proof - These PDF proofs are generated based on the art files that were submitted. PDF files are low resolution and not for colour. It should only be used for proofing layout and typos only. We can supply actual media at a cost, please contact us if you require this.
 
Q. What is the average CD/DVD print duplication/replication lead time?
With duplication the process is quicker and lead times can be anything from 24 hours to 8 days. With replication, the lead times can vary depending on the time of year, but our standard turnaround is 9-14 working days, depending upon volume. We will always keep you informed of progress so that you are fully aware of the schedule.