• We deliver to all mainland addresses with a valid postcode.
• Please ensure you enter correct delivery address while making payment. We will not be liable, if the item is lost because of the wrong/insufficient postal address.
• All items are dispatched using Royal Mail delivery service. 
• In case of items being out of stock after order is accepted, we will deliver as soon as new stock arrives unless you request a refund 
• All items dispatched will be securely packaged. 
• Products may be dispatched from different locations and may therefore arrive separately - you will not incur additional delivery charges under these circumstances . 

Delivery charges

• Royal Mail - Standard Delivery: - 1-4 Working Days set price - £1.99 · 
• Royal Mail - Recorded Delivery: - 1-4 Working Days set price for any size - £2.95 

Delivery time 

• Delivery times are calculated in working days - i.e. Monday to Friday inclusive
• Delivery time - 3 to 5 working days, all though in some rare cases delivery can take up to 7 days. 
• If your order has not arrived within 7 days after making payment please contact us.
• Orders placed before 3.00 PM are usually dispatched on the same day. 
• Orders placed during bank holidays may take longer to receive. 

Lost orders

• If your order has not arrived within 7 days after making payment please contact us.
• If an item is not traced a replacement will be dispatched.
• If a replacement is unavailable, a refund will be provided.
• If a customer experiences repeated problems with losses and non-delivery 123discountshop.com reserves the right to suspend the account and decline further orders to that customer.
• 123discountshop.com reserves the right to refuse to replace lost items or issue a refund if the delivery details are incorrect or incomplete.

Product warranty
All the items that we sell are from the largest memory card suppliers and therefore most have minimum of 12 months warranty and a maximum of lifetime warranty. We will only process refunds if the memory card is damaged upon receipt or if there is a technical problem with the card. Please refer to item configuration or manufacturers handbook for the correct memory compatibility for you device. If you do need to return a memory card please follow our returns policy 

It is advised that you register your product with the manufacturer when you receive it to benefit from the manufacturers warranty. Kingston offer a lifetime warranty on their products, Sandisk offers a 5 year warranty on most products and a lifetime warranty on selected products and Transcend offer a lifetime warranty on most products.

Lifetime warranty
 If your product develops a fault, we will exchange any of our products for as long as you own it with a valid proof of purchase. A replacement ships within 7 days of us receiving your defective return. Free expedited replacement is available. For all other non memory items the same policy applies.

Exchange policy

• If your product develops a fault, we will exchange any of our products for as long as you own it with a valid proof of purchase. A replacement ships within 7 days of us receiving your defective return. Free expedited replacement is available. 
• For all other non memory items the same policy applies.