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Taxes on imported goods -
Please note the prices the prices are without
taxes, VAT, or other hidden charges to the price
of your order. You pay what you see on the
checkout page, i.e. the subtotal of your items +
the shipping cost.
When you prefer to place an order from our
overseas warehouse, anything you buy from us is
going to be imported into your country and, in
some cases, may be subject to customs or import
duties on delivery. Buyers are responsible for any
additional charges for customs clearance. We do
not have any control over the imposition of these
customs or import duties and cannot predict what
(if any) duties there will be.
If customs or import duties are levied, you (the
buyer) are responsible for paying them to receive
your package. Because customs policies vary widely
from country to country, if you have concerns
about the potential that you will face customs or
import duties, please contact your local post
office or shipping carrier.
We are required to write the full purchase price
on all customs forms. If you believe we could
help you minimize import taxes/duties due to any
special status of your company in your country (e.g
educational, charity etc), contact us to make a
request and we will do what we can to assist you.
However, as the buyer you are still responsible
for import taxes/duties, and we cannot promise
that you won't be charged on receipt.
Payment, delivery -
We deliver to all mainland UK addresses with a
valid postcode.
All items are dispatched using Royal Mail delivery
service, unless otherwise mentioned.
IMP NOTE - Please mention your correct delivery
address while making payment.
If you enter the wrong/incomplete address, we will
NOT be liable for any subsequent loss of the
items.
Address changes after making payment will NOT be
considered.
Buyer is responsible for all return shipping costs
for any item that is returned as undeliverable,
unclaimed or refused.
Please note - Orders paid by Paypal eCheque will
take longer to receive.
P&P charges -
These include transaction, advertising,
distribution, delivery charges, packing, handling
related costs and not just the cost of postage.
Please note - Even if the p&p charges shown as
free in some of our items, we may split the item
cost and the p&p charges separately in the
invoice.
This price includes the cost of the item,
accessories, shipping of item and shipping of
accessories. Price shown is total price you pay.
We may split up your order into multiple packages
and cost of each packet would be shown separately
on each invoice.
Please note you may not receive all of your
packages at the same time.
Please note that multiple item orders with a total
order value exceeding £18 will be processed and
despatched in separate packages.
Please read all the terms. If you do not agree
these terms, do NOT buy from the website..
Delivery time -
For orders sent from Jersey to UK -
- Delivery times are calculated in working
days - i.e. Monday to Friday inclusive
- For items in stock, delivery time - 3 to 5
working days, all though in some rare cases
delivery can take up to 7 days.
- If your order has not arrived within 7 days
after making payment please contact us.
- Orders placed before 1.00 PM are usually
dispatched on the same day.
- Orders placed during bank holidays may take
longer to receive.
For orders sent from factory (international
delivery) -
- Delivery time varies depending upon
service chosen from 3- 30 days.
Lost orders
- For domestic orders - If your order has not
arrived within 7 days after making payment
please contact us.
- If an item is not traced a replacement will
be dispatched.
- If a replacement is unavailable, a refund
will be provided.
- If a customer experiences repeated problems
with losses and non-delivery
123discountshop.com reserves the right to
suspend the account and decline further orders
to that customer.
- 123discountshop.com reserves the right to
refuse to replace lost items or issue a refund
if the delivery details are incorrect or
incomplete.
Email support
We try to reply all queries within few hours
of receiving it. Sometimes it may take up to 48
hours.
For any urgent queries - you can call us on 01212
869 365 (8Am-2PM Monday to Friday).
Being business seller, queries received on late
Friday or over weekend/bank holiday might take
more time.
If you appear not to have received any emails from
us, please check your Spam/Junk/Bulk email
folder.
Certain email management providers may filter out
our emails from showing in your Inbox.
We appreciate your patience and support.
Our returns policy
We offer a straightforward refund or replacement
policy in the unlikely event there is a problem
with your product.
Although all items dispatched will be securely
packaged, unfortunately if you receive damaged
items, please contact within 24 hrs of receiving
the item.
We are happy to replace or refund faulty goods and
aim to resolve issues quickly and to your
satisfaction.
Returns are accepted within 7 days of the date of
receipt. However, returns will incur a 20%
restocking fee. Postage charges cannot be returned
and returning postage charges should be borne by
the purchaser Returned goods Must be in Perfect
Unopened Condition.
In the unlikely event you need to return an item,
please email us for details. Please note that we
cannot accept returns that have not been
authorised.
We can not accept returns without any previous
communication with the buyer.
- Full refund can be done only within 14 days
of purchase.
- After 14 days, if the item is covered under
replacement/repair warranty, buyer has to bare
one way postage costs.
- Repair/replacement would be done as soon as
possible, but may take 14 days depending upon
the stock availability.
- On some items, we give extra warranty at no
extra costs.
- Only hardware/technical faults are covered
under the warranty. (eg Screen/scratch damages
are not covered under Repair/replacement
warranty)
- The maximum refund will be price paid +
first class postage costs.
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Terms and conditions
- All items are as described.
- Please check compatibility before making a
purchase. Please take professional advice if
needed before making purchase.
- Payment should be made in full within 3 days
of purchase. Payment outside this 3 day period
may result in delays in receiving your
order.
Please bear in mind that payment via PayPal e-Cheques
typically take 12 days to clear.
- Our main aim is total customer satisfaction.
We endeavor to deliver within two working
days. However, please allow eight working days
since postal delays are common and completely
out of our control.
- Due to our efficient and speedy automated
order processing systems, we can only deliver
to the address details provided at checkout.
Order can not be cancelled.
- Your address and order details will be
shared with third party dispatch company
- Please mention your correct delivery address
while making payment.
If you enter the wrong/incomplete address, we
will NOT be liable for any subsequent loss of
the items. Address changes after making
payment will NOT be considered.
Buyer is responsible for all return shipping
costs for any item that is returned as
undeliverable, unclaimed or refused.
- P&P charges -
These include transaction, advertising,
distribution, delivery charges, packing,
handling related costs and not just the cost
of postage.
Please note - Even if the p&p charges
shown as free in some of our listings, we may
split the item cost and the p&p charges
separately in the invoice.
This price includes the cost of the item,
accessories, shipping of item and shipping of
accessories. Price shown is total price you
pay.
We may split up your order into multiple
packages and cost of each packet would be
shown separately on each invoice.
Please note you may not receive all of your
packages at the same time.
- Specifications and information contained in
web pages are furnished for informational use
only and are subject to change without notice
and should not be constructed as a commitment
by us. We accept no responsibility or
liability whatsoever for any errors or
omissions that may appear in any of our
listings. In no event shall we, our directors,
officers, employees or agents be liable for
any indirect, special, incidental or
consequential damages (including damages for
loss of profits, loss of business, loss of
data, interruption of business and the like)
even if we have been advised of the
possibility of such damages arising from any
defect or error in either our eBay listings or
in any of the products we sell.
- All postage costs are non refundable.
We will only cover return postal costs for
orders arriving faulty within seven days from
date of purchase.
We will refund the return postage cost up to
the maximum value of a first class, large
letter stamp.
- Buyer would be responsible for the import
taxes/duties, duties if any.
- All returned items will be subject to a 20%
re-stocking charge if found to be fully
functional. Additionally, all goods returned
for a refund will incur a 20% surcharge if not
returned in their original condition and
packaging. You must contact us before
returning your order. Failure to do so will
result in severe delays and potential loss of
your return.
- We accept no liability for the non-arrival
of your return(s).
If you do not agree with our terms, please
do not place your order.
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