We understand that many of our clients are new to full color printing and digital press. Therefore our customer service staff is readily available to assist you with your printing project. If you are an experience print guru, and just simply need a template or information on how to set up your files, Just call us and we will set it up for you in a matter of minutes. For general information, please refer to our most frequent queries asked by users.
|
| Frequently asked questions |
| Q. What is printing bleed? |
| Q. What does 4/0, 4/1, and 4/4 mean on your printed material pages? |
| Q. What is 4 colour printing? |
| Q. What is DPI? |
| Q. Do you offer a design service? |
| Q. What software applications should I have my artwork produced in? |
| Q. Print specifications? |
| Q. What resolution should my artwork be set to? |
| Q. How do I send my artwork files? |
| Q. Do you provide proofs of all my design work prior to printing? |
| |
|
| Q. What is printing bleed? |
A bleed is the area that will be cut off from the print to prevent the final artwork from having white edges. When scanning images, keep the bleed in mind so you do not have to force a bleed by resizing an image. This will inevitably cause a loss of sharpness and make the pixels more apparent. |
| |
|
| Q. What does 4/0, 4/1, and 4/4 mean on your printed material pages? |
4/0 means printing 4-colour process on 1 side and white on the other side.
4/1 means printing 4-colour process on 1 side and black/white on the other side.
4/4 means printing 4-colour on both sides
|
| |
|
| Q. What is 4 colour printing? |
This is the standard process for full colour printing. Your design work is separated into 4 pieces of film, each representing one of the 4 colours used in this process (Cyan, Magenta, Yellow and Black.) Every imaginable colour is created by the subtle overlapping of these 4 inks when printed. |
| |
|
| Q. What is DPI? |
DPI(Dots Per Inch) refers to the number of dots per inch in your image files. The standard dpi of images for printed materials is 300. However we prefer 350 dpi for better printing quality. |
| |
|
| Q. Do you offer a design service? |
We have an in-house graphics designer team to cater to your presentation needs. |
| |
|
| Q. What software applications should I have my artwork produced in? |
We accept most of the commonly used applications. Photoshop, Corel, PDF etc |
| |
|
| Q. Print specifications? |
Please contact us for our most up to date artwork specifications |
| |
|
| Q. What resolution should my artwork be set to? |
|
A minimum of 300 dpi is must for good quality prints. |
| |
|
| Q. How do I send my artwork files? |
Artwork can be sent via email or disc (through the post) or through our artwork upload page on the site. |
| |
|
| Q. Do you provide proofs of all my design work prior to printing? |
We provide digital proof - These PDF proofs are generated based on the art files that were submitted. PDF files are low resolution and not for colour. It should only be used for proofing layout and typos only.
We can supply actual media at a cost, please contact us if you require this.
|
| |
|
